If I Miss It I Fix It – can it be any simpler?

FIRST, do you want to  see what I have fixed for clients since 2004? You will be amazed at how few issues I have missed and how fast I am to fix them. You can see all the details – the issues, the repair, the city, even the client if they have given me permission. Simply send an email to 


This guarantee is good for as long as you live in your new home. It covers any defect that should have been caught in your inspection. No maximum limit and a reasonable minimum. If I miss a broken light bulb or a cracked wall plate or something else that is inexpensive to buy then I must ask you to take care of it. My guarantee is intended to shield you from big problems like bad heaters or air conditioners or cracked walls and other issues. 

All inspections adhere to the Standards. If I fail to report a “material defect” as defined in the standards, and that defect is discovered after escrow closes and needs correction, I will correct the defect or pay to have it corrected.

There are certain conditions:

  1. You must notify me of the defect immediately upon discovery by telephone and in writing and give me a reasonable opportunity to re-inspect the property and repair the defect. This guarantee will not cover work done by you without notice to me.

  2. MY liability to you for any defect is unlimited.

  3. Disagreements concerning liability under this Guarantee may only be resolved by a certified arbitrator.

  4. You must purchase and keep in effect a home warranty. if the company charges a service fee or deductible that will be reimbursed by me. you must notify me of their charge before using them and paying them. 

This Guarantee excludes liability for:

  1. Losses recoverable under homeowner’s insurance, manufacturer’s warranty, contractor’s warranty, or extended warranty and/or a home warranty program.

  2. Defects resulting from failure to perform maintenance or negligent misuse.

  3. Bodily injury, property damage or other conditions resulting from the defect.

  4. Failure to comply with any local, state or national code.

  5. Defects that are hidden and not visible to the naked eye. This applies most specifically to IR thermal imaging. this guarantee does not cover any work done with thermal imaging for moisture detection. defects in roofs are an example of hidden defects. it is always best to hire a roofing contractor to certify your roof. 

Report any defects by calling Guaranteed Home Inspections at 800 579 5018 and sending an email with details to:

Kurt Shafer

It is important that you review the CREIA and NACHI standards in detail before you call us to re-inspect a problem that you feel is covered by our guarantee. If it is found that the problem is not covered by our guarantee, a $150 service call fee will apply.